Same day · From $129 · No call-out fee
Garage door cable repair in Pelican Bay usually starts with a door hanging crooked, one side higher than the other, and a cable coiled loose on the floor. The lift cables carry the door weight from the spring drums to the bottom brackets, and when one lets go the door twists on the track. We replace them in pairs from $129, same day, and check the drums and the spring while the tension is off.

Two steel cables run from the drums at either end of the torsion bar down to brackets at the bottom corners of the door. They are what actually carries the door. The spring provides the counterweight, the cables transmit it, and the opener does little more than steer. When one cable parts, half of that transmission disappears in an instant.
What you see is a door sitting an inch or two lower on one side, jammed at an angle in the track, with loose cable pooled on the concrete. What you should not do is cycle the opener to see if it will sort itself out. A door that is already binding will bend the track, tear a bottom bracket out of the section, or fold a panel — and the cable that started it is a $129 part.
Lift cables in pairs, cable drums, end and centre bearings, bottom brackets, and the torsion shaft where it has scored. Galvanised where salt is a factor.
Spring cycle condition, roller wear, track alignment, hinge play and opener force settings — all of it accessible while the tension is off, so it costs you nothing to know.
Salt is the deciding factor on this side of the county. Airborne chloride does not attack the painted door skin first — it attacks the parts nobody looks at. The torsion shaft and the end bearings pick it up, the lift cables corrode from the inside of the strand outward, and the bottom two inches of the track and the track feet go first because that is where wind-blown water sits. A door in Pelican Bay that is groaning on the way up is usually telling you the bearings are dry and rusting, not that it needs oil. On coastal jobs we fit galvanised torsion hardware and stainless fixings as standard, because plain steel in Pelican Bay is a repeat visit waiting to happen.
Pelican Bay is a mile from the Gulf behind a mangrove berm, and the salt still reaches every garage in it. It is also one of the most tightly governed HOA environments in Collier County: panel profile, colour and even hardware finish are set by the association, and a door fitted without approval comes back off the wall. We quote here with the association spec sheet in hand, not after the fact.
The housing here runs to 1980s through to 2000s, with extensive interior and exterior renovation since, which means two-car doors on villas and coach homes, a great many inside strict HOA elevations, and a share of detached garages serving high-rise residents. That matters when someone quotes you a price over the phone without asking a single question about the door. In the villa and coach-home neighbourhoods off Pelican Bay Boulevard, Oakmont, Bay Colony and the Gulf Park Drive side we have worked on enough of these openings to know what is behind the drywall before we arrive, which is why we can usually give you a firm number on the phone and stick to it.
Starting-from prices, fitted, with the visit included. No call-out fee and no night or weekend surcharge.
| Job | Starting from |
|---|---|
| Lift cables replaced in pairs | $129 |
| Galvanised cables for coastal addresses | $149 |
| Cable drums and bearings | $99 |
| Bottom brackets replaced | $79 |
| Door off the track, back on and realigned | $139 |
| Night, weekend or holiday call | No extra charge |
If the door came off its track when the cable went, see off-track repair. Full pricing is on the pricing page.
Very likely. When one lift cable snaps or jumps its drum, that side stops being supported and the door drops at one corner, wedging in the track. Do not try to force it up or down with the opener — that is how a crooked door becomes a bent track and a creased panel. Pull the release cord, leave it alone and call (239) 372-6095.
From $129 for a pair of lift cables, fitted, with the door re-balanced afterwards. Cable drums and bearings, if they are worn, start from $99. There is no call-out fee and no diagnostic charge.
They are the same age and have taken the same load. Left alone, the surviving cable is usually months behind the one that went, and replacing it on its own means paying the labour twice. The pair is $129 fitted.
Salt, mostly. Chloride in the air works into the strands of the cable from the inside out, so the failure often comes with almost no visible warning on the outside of the wire. On coastal Pelican Bay addresses we fit galvanised cable as standard and check them on every visit.
No. A fraying cable is carrying the door’s full weight on fewer and fewer strands, and it will part under load — usually mid-travel, which is the worst moment. A frayed cable is a same-day job, and it is a cheap one compared with what it takes down with it.
Often, yes — and the order matters. A snapped spring can let the door drop hard enough to slack the cables off their drums; a snapped cable can shock-load the spring. We check both, and if the spring went as well, see broken spring replacement in Pelican Bay.
About an hour. The spring tension has to come off, the old cables unwound from the drums and unhooked from the bottom brackets, the new ones fitted and tensioned evenly, and the door re-balanced and squared in the track before the opener limits are re-learned.
Yes, as a matter of course — the drums, the end bearings, the bottom brackets and the spring, because they are only accessible while the tension is off. It costs you nothing extra and it is the difference between one visit and three.
You get the price before anyone drives out, and if you decide not to go ahead you owe us nothing.